Schaefer Systems International, Inc.

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Dynamics AX Business Analyst

Dynamics AX Business Analyst

Posted Date 
Information Technology

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The Business Analyst provides help and advice to people and organizations using our business application and reporting tools. This role supports the corporate information technology (IT) environment as the first line of support for all users of our business application. This position performs activities to make sure the business application is performing at maximum efficiency and provides value and services to Schaefer employees.


  • Supports Dynamics AX current users by addressing their requests, issues and requirements
  • Advises the departments, based on their requirements, on Dynamics AX use
  • Determines operational objectives by studying business functions; gathering information; evaluating output requirements and formats
  • Designs workflow charts and diagrams; studying system capabilities; writing specifications
  • Improves systems by studying current practices; designing modifications
  • Recommends controls by identifying problems; writing improved procedures
  • Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget
  • Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
  • Maintains system protocols by writing and updating procedures
  • Provides references for users by writing and maintaining user documentation; providing help desk support; training users
  • Prepares technical reports by collecting, analyzing, and summarizing information and trends
  • Contributes to team effort by accomplishing related results as needed
  • Effective communication with customers, team members, and management
  • Works on-call in 1st, 2nd or 3rd shifts on a rotating basis
  • Shift work on an as needed basis for system support and/or projects
  • Ability to prioritize support issues to solve mission critical issues first
  • Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions


  • 4 Year Degree in Business, or related with computer-related classes and training
  • 3+ years of experience working with Dynamics AX; AX Certifications is preferred
  • 3+ years of experience in IT industry with any mid-market or Enterprise ERP.
  • 2 years of "hands-on" configuration of Dynamics AX 2012 R2 modules
  • Knowledge of several modules of Dynamics AX (Projects, Trade and Logistics, Financials, Warehouse, Production)
  • Demonstrated knowledge and experience in the following areas
    • Windows 7 and 8
    • MS Office Applications
    • Excel Pivot Tables, Slicers, Data imports
    • Problem Solving
    • Technical Writing
    • Excellent people skills
    • Long Distance support via remote tools
    • Business Intelligence Tools
    • Ability to translate functional requirements into technical requirements
    • Basic understanding of business processes