Schaefer Systems International, Inc.

Head of IT QA

Posted Date 1 week ago(9/18/2023 4:17 PM)


SSI SCHAEFER is a leading material handling company that’s been in business since 1937. We’re a privately held international company with lots of diversity. You may be wondering about what a material handling company does, and that’s okay. We’re behind the scenes of our customers, and we make everything happen. Basically, we build small to large-scale projects that provide storage and distribution for manufacturers and retailers alike. This involves a lot of cool stuff too, like energy-efficient robotics, warehouse management software, data analytics, engineering, mechatronics, project management, and software development. Of course, we have a full support team of great people in our customer service, human resources, sales, marketing, accounting, and our very own warehouse teams.


We're a team and here at SSI SCHAEFER, and we know what it takes all of us to get the job done. We’ve even won Best Places to Work™ several years in a row and offer competitive benefits like 401K, Roth 401K, 401k matching, a great PTO packaging, and because we want our family team to be healthy, we provide generous medical benefits.  We also want you to be successful here. How do we do it? We put our customers first, and we’ve got a great culture DNA here at SSI SCHAEFER—it’s that simple.


We’re also proud to be an equal-opportunity workplace, and we’re an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


The CS IT division of SSI Schaefer specifies, designs, and implements software solutions for automated material handling and equipment in warehouses and distribution centers. The Software QA team ensures that quality standards for software and software development are met. This position requires knowledge about software development processes, software QA tools and methodologies, and intra-logistical processes.


Essential Functions:

  • Test and validate software implementations against requirements
  • Create software testing documentation
  • Serve as point of contact for the IT QA function
  • Develop, arrange, and oversee training programs
  • Maintain QA team by selecting, orienting, training, and developing all members
  • Actively communicate with team members, IT Project Manager, and Software Developer Leads about the work and status
  • Actively report issues to IT Project Manager, Software Developer Lead, and Vice President of IT Solutions
  • Participate in team meetings on an as-needed basis
  • Commission and test software on-site
  • Set-up and execute test scenarios for commissioning
  • Support system ramp-up and go-live on-site
  • Troubleshoot system issues in 1st, 2nd or 3rd level depending on project requirements
  • Support IT CSS engineers and on-site Software Support Engineers
  • Effectively communicate with customers

Supervisory Responsibilities:  This position leads a team of Software QA engineers in technical matters.


Additional Responsibilities:

  • Perform installation of network or computer hardware if required by a project in the office or on-site
  • Handle test product required for test scenarios on-site (Tubs, Totes, Cases etc.)


  • 4-year degree in Computer Science or Engineering or equivalent combination of education and experience in similar work.
  • 1 year of experience with Java or other object-oriented programming languages.
  • 1 year of experience with SQL databases (Oracle, MySQL, SQL Server).
  • Minimum of 2 years prior management experience is required
  • Travel (international, US) may be required for training, project assignments, and commissioning.
  • Must be able to work on-call in 1st, 2nd, or 3rd level, as well as shift work on an as-needed basis for system support and/or commissioning


**no sponsorship available**


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